Privacy Policy
​
West Coast Packrafting
Privacy Policy
Type of website: Tour bookings
Effective date: 27th day of December, 2025
www.westcoastpackrafting.com (the "Site") is owned and operated by West Coast Packrafting. West Coast Packrafting can be contacted at: westcoastpackrafting@gmail.com +64 (0) 21904244 Hokitika, West Coast, New Zealand
​
Purpose
The purpose of this privacy policy is to inform users of the following:
- The personal data we will collect;
- Use of collected data;
- Who has access to the data collected; and
- The rights of Site users.
This Privacy Policy applies in addition to the terms and conditions of our Site.
​
Consent
By using our Site users agree that they consent to:
- The conditions set out in this Privacy Policy; and
- The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect
- We only collect data that helps us achieve the purpose set out in this Privacy Policy.
- We will not collect any additional data beyond the data listed below without notifying you first.
- If you choose not to provide us with the personal data listed below, or if we are unable to collect that data, we may not be able to provide you with certain services or information, or may not be able to carry out an activity you have requested.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
- First and last name;
- Date of birth;
- Email address;
- Phone number;
- Wetsuit size;
- Shoe Size; and
- Health and Medication information
This data may be collected using the following methods:
- Using our booking service (rezdy.com).
How We Use Personal Data
- Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site.
- We will not use your data beyond what we disclose in this Privacy Policy.
- The data we collect when the user performs certain functions may be used for the following purposes:
1.Communication; and
2. To enable our guides to run a safe trip.
Who We Share Personal Data With
- Employees. We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it;
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers of this company if we decide to sell the company where necessary for them to provide the same service we are offering
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
Payment systems are managed by Rezdy booking software and data relevant to your trip is stored securely and only accessible to employees.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Children
We collect the personal data of children under 16 years of age.
We only collect the personal data of children under 14 years of age with the express consent of their parents or guardians.
This consent is collected as follows: All under 14s must be accompanied 1:1 by a responsible adult who is responsible for their personal information as well as their physical presence at the activity.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here: westcoastpackrafting@gmail.com
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy.
We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer at westcoastpackrafting@gmail.com